Warranty

AquaDoula/TUBS TO GO! Inc. One Year Limited Warranty

TUBS TO GO! Inc. warrants to the first consumer purchaser that this TUBS TO GO! brand product (the “Product”), when shipped in its original container, will be free from defective workmanship and materials which effect the product’s performance, and agrees that it will, at its option, either repair the defect or replace the defective Product or part thereof at no charge to the purchaser for parts or labor for the period of one (1) year.

This warranty is not valid if the Product is used for commercial purposes, including but not limited to rentals or leasing of the Product.
TUBS TO GO! Inc. offers an affordable repair service for damaged AquaDoula component(s) not covered by this warranty.

This warranty is extended only to the original purchaser. A purchase receipt or other proof of date of original purchase will be required before warranty service is rendered.

This warranty only covers failures due to defects in materials or workmanship which occur during normal use. It does not cover damage, including color fading, cuts, punctures, abrasions, wrinkles, brittleness of the Liner, which occurs in shipment or failures which are caused by products not supplied by the warrantor or failures which result from accident, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, modification, or commercial use, or repairs by anyone other than and authorized servicer, as well as any component(s) deterioration due to exposure to the elements, or damage that is attributable to acts of God.

Neither the sales personnel of the seller nor any other person is authorized to make any warranties other than those described herein, or to extend the duration of any warranties beyond the time period described herein on behalf of TUBS TO GO! Inc.

The warranties described herein shall be the sole and exclusive warranties granted by TUBS TO GO! Inc. and shall be the sole and exclusive remedy available to the purchaser. Correction of defects, in the manner and for the period of time described herein, shall constitute complete fulfillment of all liabilities and responsibilities of TUBS TO GO! Inc. to the purchaser with respect to the Product and shall constitute full satisfaction of all claims, whether based on contract, negligence, strict liability or otherwise. In no event shall TUBS TO GO! Inc. be liable, or in any way responsible, for any damages caused by the Product which were caused by repairs or attempted repairs performed by anyone other than an authorized TUBS TO GO! Inc. servicer.

This warranty only covers Products which have been operated and maintained in accordance with the Product Instructions furnished with the Product.

This warranty does not apply to the separately provided factory warranty for accessory items, including but not limited to drain pumps.

This warranty does not apply to Product failure caused by normal wear.

THIS WARRANTY DOES NOT APPLY TO THE COST OF SHIPPING AND HANDLING OF THE PRODUCT COMPONENT(S) FOR WARRANTY CLAIM.

Limits and Exclusions
There are no express warranties except as listed above.
THE WARRANTOR SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.

Instructions for Obtaining Warranty Service
For a warranty claim contact AquaDoula c/o TUBS TO GO! Inc. 12314 Beverly Park Rd, Suite 119, Lynnwood, WA 98087, 425-348-7888 (8am-4pm PST, Mon-Fri).

Before shipping any Product component(s) for warranty claim, you must obtain a Return Merchandise Authorization number (RMA#) from TUBS TO GO! Inc. and pack the Product component(s) into the original shipping materials securely. Write the RMA# on the outside of the carton, clearly legible with the shipping label.

Return merchandise must be shipped freight prepaid. TUBS TO GO! Inc. does not accept C.O.D. deliveries. We recommend shipping your Product component(s) insured for the full replacement purchase price.

Please send Product component(s) needing repair to:
AquaDoula
c/o TUBS TO GO! Inc.
12314 Beverly Park Rd.
Suite 119
Lynnwood, WA 98087

Please allow up to three (3) to four (4) weeks for the processing of any warranty claim.

Repair Service
TUBS TO GO! Inc. offers a repair service for damaged AquaDoula component(s) not covered by the Limited Warranty. For current repair and replacement part info, contact AquaDoula/TUBS TO GO! Inc.